privacy policy

The solution to ease the recruitment of blood donors durring emergencies

At E-LIFE SAVER, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard the data provided by our users. By using our mobile and web application, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information: When you register for an account on our application, we may collect personal information such as your name, contact details, and demographic information. We may also collect additional information if you choose to provide it voluntarily, such as your medical history or blood type.

1.2 Usage Information: We collect information about how you use our application, including your interactions, preferences, and activities. This may include data such as the pages you visit, the features you use, and the time and date of your interactions.

1.3 Device Information: We may collect information about the device you use to access our application, including the device type, operating system, unique device identifiers, and mobile network information.

Use of Collected Information

2.1 Providing Services: We use the information we collect to provide and improve our services, including facilitating blood donor matching, managing appointments, and enhancing user experience.

2.2 Communication: We may use your contact information to send you important updates, notifications, and relevant information about our services. You have the option to opt-out of receiving such communications.

2.3 Research and Analytics: We may use aggregated and anonymized data for research and analytical purposes to improve our services, develop new features, and enhance user satisfaction. This data will not personally identify you.

2.4 Legal Compliance: We may use and disclose your information as required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.

Data Security

3.1 Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits.

3.2 Access Control: Access to personal information is restricted to authorized personnel who require it to perform their duties. We enforce strict access controls and regularly review our security practices to ensure the confidentiality of your data.

3.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing and Disclosure

4.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are bound by confidentiality agreements and are only authorized to use your information to perform specific tasks on our behalf.

4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

4.3 User Consent: We will not share your personal information with third parties for marketing purposes without your explicit consent.

User Rights and Choices

5.1 Access and Correction: You have the right to access and update your personal information stored in our application. You can review and edit your profile information within the application settings.

5.2 Opt-Out: You have the option to opt-out of receiving promotional communications from us. You can manage your communication preferences within the application settings or by contacting our support team.

5.3 Data Deletion: If you wish to delete your account and associated data, please contact our support team. Please note that certain information may be retained for legal or legitimate business purposes.

Children's Privacy

Our application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete it from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team at [contact@elifesaver.online].

By using our application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Last updated: [24.08.2023]